ABOUT US
We combine extensive expertise with tailored technology and a flexible mindset
OUR STORY
IFT Solutions was established in 2016 by a group of experienced auto lenders with experience managing over $10 billion of capital. The goal was simple: leverage their experience to help others avoid various mistakes made through trial and error, experience counts!
Six years later IFT Solutions is the fastest growing business process outsourcing company in Canada with customers in a variety of industries in Canada and USA.
Six years later IFT Solutions is the fastest growing business process outsourcing company in Canada with customers in a variety of industries in Canada and USA.
HOW WE WORK
DEEP CUSTOMER
SERVICE EXPERTISE
- Customer service that's true to your brand
- Experience managing leading North American call centers
DEEP LENDING
EXPERTISE
- Lending operations managed with care
- Experience running multi-billion-dollar lending businesses
THE RIGHT TECHNOLOGY
TO EMPOWER YOU
- Leading fintech and customer service platforms
- Solutions seamlessly tailored to your technology needs
AN ENTREPRENEURIAL
SPIRIT
- Unafraid to think big about new ways to create value for you and your customers
- Co-creators of custom solutions
INDUSTRIES WE SERVE
AUCTIONS
Auto dealers
vehicle manufacturers
BANKS
CREDIT UNIONS
AND MORE...
JUDGED BY THE COMPANY WE KEEP
IFT helps multiple schedule one banks in Canada with services including marketing, customer service and early-stage collections in the auto loan, lease and student loan lines of business.
IFT collaborates with an auto captive finance organization specializing in premium automobiles to deliver exceptional customer service, early-stage collections and lease end management services that require impeccable on brand omni-channel communication.
Leveraging a technology and live agent hybrid strategy we assist one of Canada’s largest credit unions to increase their share of auto loans and leases. We also assist with customer service and insurance confirmation programs.
Using our proprietary multi-lender platform, we assist one of the largest auction companies in America to facilitate full spectrum, white labeled lending for their customers.
IFT assists multiple auto lending organizations in Canada with services including customer service, early-stage collections and lease end management.
GET IN TOUCH
Solutions for organizations whose success depends on exemplary customer service.