Enhanced Lead Management/Customer Concierge Services

Being offered as flagship in our wide array of services, we offer premium Online Lead Management – Concierge Services, as well as Inbound and Outbound Marketing Campaigns which ensure maximum product outreach.

We are also experts at Customer Service and Account Management, making sure your company has a strong foothold in every department when expanding. We offer these services for all kinds of industries including consumer goods, commercial, automotive, equipment, and mortgage industries.

Our Features

Lead Management/Concierge services - we assist you in achieving managing your customer engagement to maximize sales in the best possible way.
Inbound and Outbound Marketing campaigns with the best professionals in our team, we make sure you get the best of inbound and outbound marketing campaigns designed for your business.
Customer Service and account management- we offer customer service at your ease and account management is one of the specializations that we do flawlessly.
We cover all types of lending products, be it Consumer, Commercial, Automotive, Equipment, Mortgage, Secured, Unsecured, leave it to us, and we will get it done.
OTHER Products & Solutions
Primary Loan
Servicing
Portfolio Purchase
Experience
Support
Services
Default Management / Collections Service
We handle Bailiff Assignment, Repossession process, Bankruptcy and Bad debt collection agency assignments. Early to Late stage and all related processes are handled by us, and we make sure that you are satisfied at the end of the day.
Customized Rapid Deployment Technologies & Reporting Tool
Our customized Rapid Deployment Technology is very flexible and scalable, our management services are perfectly capable of handling any size of portfolios. With our clear and accurate reporting tools, we can successfully take over the management within weeks of the agreement.
Portfolio acquisition/Wind Down
Our Travelers Leadership Team has excellent experience in portfolio acquisitions, making all our transactions smooth and speedy.
Industry experience
Our previous ventures have included the successful purchases of Auto, Equipment and consumer finance portfolios.
Bi-Lingual Customer Service
Our agents are all bi-lingual, easily able to communicate in both English and French, thereby being able to serve an even wider audience efficiently.
Years of Experience with various LMS, LOS and Portal technologies
Our team has years of experience in all aspects of lender operations, guaranteeing a deep understanding of the customer business models.
Want to Learn MOre?
Just send us a message and one of our team members will contact you shortly
1-844-303-4899
info@iftsolutions.com
400 - 4180 Lougheed Hwy, Burnaby, BC V5C 6A7, Canada
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